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MSS 6.3.1 | EWO User Data is Editable For Completed Orders (Doc ID 3071036.1)

Last updated on FEBRUARY 06, 2025

Applies to:

Oracle Communications MetaSolv Solution - Version 6.3.1 and later
Information in this document applies to any platform.

Symptoms

On : 6.3.1 version, EWO USER DATA


ACTUAL BEHAVIOR
EWO User Data for completed orders are editable when opened from the Service Request Search window using the Options - Service Request User Data menu.

EXPECTED BEHAVIOR

The user-data should not be editable once the order has been completed.

 

Cause

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In this Document
Symptoms
Cause
Solution
References


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