Error While Trying To Release Replenishment Order From Requisition Details Page: Service Unavailable We are sorry, we cannot process your replenishment request at this time (Doc ID 3071323.1)

Last updated on FEBRUARY 13, 2025

Applies to:

Symptoms

Getting following error while trying to release the replenishment orders:

Service Unavailable
We are sorry, we cannot process your replenishment
request at this time. Please try again later.

Following error is reported in the Workflow Status Monitor:
3205: 'MSCX_SELLER_ROLE3' is not a valid role or user name.

The issue can be reproduced with the following steps:
1. Responsibility: Supplier Collaboration / Plan, Source, Pay Supplier View
2. Navigation: Planning -> VMI -> Select the order and click on Create Requisition
3. Enter mandatory details and click on Submit button in the Requisition Details page

Cause

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