Facing Issue When SET-LBT:TXNNSF_BJ_100_01 "BULK NSF PAYMENT REVERSAL" Batchjob Is Run For Multiple Batches (Doc ID 3072280.1)

Last updated on FEBRUARY 15, 2025

Applies to:

Symptoms

ACTUAL BEHAVIOR
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Facing issue when SET-LBT: TXNNSF_BJ_100_01 "BULK NSF PAYMENT REVERSAL" batch job is executed for multiple payment reversal batches.

1. UseCase_1: When batch job "TXNNSF_BJ_100_01" is executed, batch results display error message for payment reversal batch however batch is still displayed as "Open" status in Payment Entry screen: Reverse/NSF radio button

2. UseCase_2: When batch job "TXNNSF_BJ_100_01" is executed, batch displayed in "Posted" status however incorrect Error description displayed. The error refers to other existing batch (validation faced when batch job executed).

Note: This issue occurs if multiple records processed by batch job, and some are resulting in error due to validation.

3. UseCase_3: Incorrect Error message displayed for record in Payment reversal batch when batch job "TXNNSF_BJ_100_01" is executed
Note: This issue occurs if multiple records processed by batch job, and some are resulting in error due to validation.

EXPECTED BEHAVIOR
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For UseCase_1:  Expected Behavior - If batch job displays the batch as error in result, then batch status should also be marked as "Error".
For UseCase_2:  Expected Behavior - For Posted batches no error message should be displayed.
For UseCase_3:  Expected Behavior - For batches in "Error" due to any validation during processing, then actual validation / error message should be displayed. User should not have to click on "Post" button additionally to see correct error message.

STEPS
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The issue can be reproduced at will with the following steps:
1. Place Lockbox payment reversal file prepared as per OFSLL standard structure.
2. Execute SET-LBT: LBXPRC_BJ_100_01 batch job to process Lockbox payment reversal file
3. SET-LBT: TXNNSF_BJ_100_01 executed to post Payment reversal batch
4. Check Batch status, currently it's in "Error" however Incorrect Error message displayed for another Payment Reversal batch.

BUSINESS IMPACT
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The issue has the following business impact:
Due to this issue, users cannot have the SET-LBT:TXNNSF_BJ_100_01 "BULK NSF PAYMENT REVERSAL" batch job to run for multiple batches correctly.

Cause

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