Dispute Page: Billing Care Display Label
(Doc ID 3072582.1)
Last updated on FEBRUARY 24, 2025
Applies to:
Oracle Communications Billing and Revenue Management - Version 12.0.0.8.0 and laterInformation in this document applies to any platform.
Goal
"DUE" appears on the deposit and settlement pages. In some cases, it is Bill Due, Event Due, or Dispute Due. Could you perhaps identify it more explicitly to avoid confusion?
Before filing the dispute.
Bill for the Parent Account from Billing Care
- Raise a bill dispute.
- If one has an open bill dispute, issue an event dispute for the non-paying account (pay_type-10007).
- Next, run the pin_roll_up_ar_items.
- Open the Billing Care and the Bill that contains the Event Dispute.
Why is the Due 200? This should be referred to as the Due of the Dispute. Because in earlier pages, "Due" might refer to either a bill or an event.The phrase "DUE" appeared on several pages, causing confusion. Can we use clearer labels to avoid confusion?
Solution
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In this Document
| Goal |
| Solution |
| References |