My Oracle Support Banner

Emails Are Not Getting Delivered From Enterprise Edition Processing (Doc ID 3072761.1)

Last updated on FEBRUARY 25, 2025

Applies to:

Oracle Documaker - Version 12.7.1 and later
Information in this document applies to any platform.

Symptoms

On : 12.7.1 version, Enterprise Edition

ACTUAL BEHAVIOR
---------------
Presenter step crashes and core dumps are issued. Transaction goes to a 441 error status.
We can submit the same email template to the same email address and one will fail then the other will be successful.
The issue occurs around 3 out of 4 times. User keeps submitting email until it is successful.

Cause

To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!

In this Document
Symptoms
Cause
Solution
References


My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.