'<The server 'repxxx' with process id xxx is no longer alive; waiting for the process to die.>' Message Gets Repeatedly Logged When Trying To Start The Reports Server.
(Doc ID 3072922.1)
Last updated on FEBRUARY 19, 2025
Applies to:
Oracle Clinical - Version 5.2.2 and laterOracle Reports Developer - Version 11.1.2.0.0 and later
Microsoft Windows x64 (64-bit)
Symptoms
1)
OC 5.4.0 environment is running on:
- Windows 2012 R2 64 bit OS
- FMW 12.2.1.4
- JDK 8 update 441 (64 bit)
2)
When trying to start the reports server (using startComponent.cmd / Node Manager) then it appears to start successfully i.e.
Starting system Component rep-xxx ...
Initializing WebLogic Scripting Tool (WLST) ...
Welcome to WebLogic Server Administration Scripting Shell
Type help() for help on available commands
Reading domain from C:/Oracle/Middleware/Oracle_Home/user_projects/domains/FRDomain
Connecting to Node Manager ...
Successfully Connected to Node Manager.
Starting server rep-xxx ...
Successfully started server rep-xxx ...
Successfully disconnected from Node Manager.
Exiting WebLogic Scripting Tool.
Done
3)
However the Reports Server (rwserver.exe process) is not successfully started and gets into a loop of restart attempts. This results in:
i.
below message being logged repeatedly in the reports .out file (located in the 'C:\Oracle\Middleware\Oracle_Home\user_projects\domains\FRDomain\servers\repXX\logs' folder):
rep-xxx.out
-------------
Feb 18, 2025 6:21:02 AM oracle.security.jps.internal.config.xml.XmlConfigurationFactory validateFileLocation
INFO: JPS Config: C:\Oracle\Middleware\Oracle_Home\user_projects\domains\FRDomain\config\fmwconfig\jps-config-jse.xml
<Feb 18, 2025 6:21:07 AM PST> <INFO> <NodeManager ComponentManager> <The server 'rep-xxx' with process id 7732 is no longer alive; waiting for the process to die.>
<Feb 18, 2025 6:21:07 AM PST> <FINEST> <NodeManager ComponentManager> <Process died.>
<Feb 18, 2025 6:21:07 AM PST> <FINEST> <NodeManager ComponentManager> <get latest startup configuration before deciding/trying to restart the server>
<Feb 18, 2025 6:21:07 AM PST> <INFO> <NodeManager ComponentManager> <Server failed so attempting to restart (restart count = 1)>
Feb 18, 2025 6:21:24 AM oracle.security.jps.internal.config.xml.XmlConfigurationFactory validateFileLocation
INFO: JPS Config: C:\Oracle\Middleware\Oracle_Home\user_projects\domains\FRDomain\config\fmwconfig\jps-config-jse.xml
<Feb 18, 2025 6:21:29 AM PST> <INFO> <NodeManager ComponentManager> <The server 'rep-xxx' with process id 9464 is no longer alive; waiting for the process to die.>
<Feb 18, 2025 6:21:29 AM PST> <FINEST> <NodeManager ComponentManager> <Process died.>
<Feb 18, 2025 6:21:29 AM PST> <FINEST> <NodeManager ComponentManager> <get latest startup configuration before deciding/trying to restart the server>
<Feb 18, 2025 6:21:29 AM PST> <INFO> <NodeManager ComponentManager> <Server failed so attempting to restart (restart count = 1)>
Feb 18, 2025 6:21:45 AM oracle.security.jps.internal.config.xml.XmlConfigurationFactory validateFileLocation
INFO: JPS Config: C:\Oracle\Middleware\Oracle_Home\user_projects\domains\FRDomain\config\fmwconfig\jps-config-jse.xml
<Feb 18, 2025 6:21:50 AM PST> <INFO> <NodeManager ComponentManager> <The server 'rep-xxx' with process id 7344 is no longer alive; waiting for the process to die.>
<Feb 18, 2025 6:21:50 AM PST> <FINEST> <NodeManager ComponentManager> <Process died.>
ii.
nothing is logged in the 'rwserver_diagnostic.log' file (even if TRACE:32 log level is enabled).
iii.
multiple 0KB '<report_server_name>.out' files being created in the 'C:\Oracle\Middleware\Oracle_Home\user_projects\domains\FRDomain\system_components\ReportsServerComponent\rep-xxx\logs' folder.
4)
FYI: The following was also checked/done as part of the investigation:
i.
below were confirmed to be installed on the Windows 2012 R2/ FMW 12.2.1.4 Application Server:
- Microsoft Visual C++ 2017 Redistributable (x64) - 14.12.25810
- Microsoft Visual C++ 2013 Redistributable (x64) - 12.0.40664
- Microsoft Visual C++ 2012 Redistributable (x64) - 11.0.61030
- Microsoft Visual C++ 2010 Redistributable (x64) - 10.0.40219
- Microsoft Visual C++ 2010 Redistributable (x86) - 10.0.40219
ii.
doing the following made no difference:
- deleting all files from the Reports Cache folder (location: C:\Oracle\Middleware\Oracle_Home\user_projects\domains\FRDomain\reports\cache)
- resetting the [repServerName].dat file (location: C:\Oracle\Middleware\Oracle_Home\user_projects\domains\FRDomain\reports\server)
Changes
Cause
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