Alias List Not Removed From /event/customer/login After Update Via PCM_OP_CUST_UPDATE_SERVICES (Doc ID 3072967.1)

Last updated on FEBRUARY 24, 2025

Applies to:

Symptoms

After updating using PCM_OP_CUST_UPDATE_SERVICES, the alias list is still present in /event/customer/login.

When you use PCM_OP_CUST_UPDATE_SERVICES to edit alias lists in the /service object, the changes are appropriately reflected, but not in the /event/customer/login object. Even after the previous alias entries are deleted from /service, they remain in /event/customer/login.

When using PCM_OP_CUST_UPDATE_SERVICES to update alias lists in the /service object, the changes are correctly reflected in the /service object but not in the /event/customer/login object. The old alias entries remain in /event/customer/login[1] even after being removed from /service.

As from the below input flist we can map that, we are trying to remove the below elem_d from the service alias

Cause

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