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System Failing With ERROR :Couldn't add Broker Device, no IPs associated with xxx are running on local broker (Doc ID 3073525.1)

Last updated on MARCH 04, 2025

Applies to:

Oracle Communications Unified Assurance - Version 6.0.4.0.2 and later
Information in this document applies to any platform.

Symptoms

UA 6.0.4.0.2 Broker Process

A user needs to bring system back online using the IP address of  a former V4 collection server. For some reason, no matter what order of operations we try- add, remove, reinstall, etc. , the below mentioned error persists. The user can see the server in the GUI ,but cannot start the Broker process.

LOGS
 

 

What can we check in  order to troubleshoot this error further?

 

Cause

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In this Document
Symptoms
Cause
Solution


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