Send Bill Ord Gateway Event Fails When the exportOrder_v2 API Executes Receiving a java.lang.NullPointerException (Doc ID 3073686.1)

Last updated on MARCH 04, 2025

Applies to:

Symptoms

The exportOrder_v2 API is receiving a java.lang.NullPointerException.

Appserver.log:   

10-16-2024 10:15:57,508|ERROR|[appServerName :: DEF_APPSERVER][userName :: app_api][machineName :: <machinename>][productName :: nur][debugCode :: 0][moduleName :: cmm.PSREUB][messageID :: 10119][className :: DEF_CLASS]::The server encountered the following Exception: java.lang.NullPointerException::

Custom log:

2024-10-16 13:56:58,417 DEBUG [Send Bill Ord:9158764:EBD] ExportOrder_v2 - Starting exportOrder_v2
2024-10-16 13:56:58,644 DEBUG [Send Bill Ord:9158764:EBD] ExportOrder_v2 - exportOrder_v2 returned
2024-10-16 13:56:58,687 DEBUG [Send Bill Ord:9158764:EBD] PSREUBSessionAPIOperation - performOperation completed normally
2024-10-16 13:56:58,687 DEBUG [Send Bill Ord:9158764:EBD] CORBAContext - Deactivating object: id=001fffffff10000
2024-10-16 13:56:58,687 DEBUG [Send Bill Ord:9158764:EBD] CORBAContext - Object succesfully deactivated
2024-10-16 13:56:58,689  WARN [Send Bill Ord:9158764:EBD] RetryAPIOperation - Error from retryable operation
<customer package>.TBSAPIErrorException: Errors returned from MSS API
ERROR: 10119 - The server encountered the following Exception: java.lang.NullPointerException

    at <customer package>.ExportOrder_v2$1.operationFailed(ExportOrder_v2.java:172)
    at com.v5_2.MetaSolv.CORBA.WDIPSREUB.WDINotificationPOATie.operationFailed(WDINotificationPOATie.java:74)
    at com.v5_2.MetaSolv.CORBA.WDIPSREUB.WDINotificationPOA._invoke(WDINotificationPOA.java:115)
    at com.sun.corba.se.impl.protocol.CorbaServerRequestDispatcherImpl.dispatchToServant(CorbaServerRequestDispatcherImpl.java:637)
    at com.sun.corba.se.impl.protocol.CorbaServerRequestDispatcherImpl.dispatch(CorbaServerRequestDispatcherImpl.java:189)
    at com.sun.corba.se.impl.protocol.CorbaMessageMediatorImpl.handleRequestRequest(CorbaMessageMediatorImpl.java:1682)
    at com.sun.corba.se.impl.protocol.CorbaMessageMediatorImpl.handleRequest(CorbaMessageMediatorImpl.java:1540)
    at com.sun.corba.se.impl.protocol.CorbaMessageMediatorImpl.handleInput(CorbaMessageMediatorImpl.java:922)
    at com.sun.corba.se.impl.protocol.giopmsgheaders.RequestMessage_1_2.callback(RequestMessage_1_2.java:181)
    at com.sun.corba.se.impl.protocol.CorbaMessageMediatorImpl.handleRequest(CorbaMessageMediatorImpl.java:694)
    at com.sun.corba.se.impl.transport.SocketOrChannelConnectionImpl.dispatch(SocketOrChannelConnectionImpl.java:451)
    at com.sun.corba.se.impl.transport.SocketOrChannelConnectionImpl.doWork(SocketOrChannelConnectionImpl.java:1213)
    at com.sun.corba.se.impl.orbutil.threadpool.ThreadPoolImpl$WorkerThread.performWork(ThreadPoolImpl.java:471)
    at com.sun.corba.se.impl.orbutil.threadpool.ThreadPoolImpl$WorkerThread.run(ThreadPoolImpl.java:500)
2024-10-16 13:56:58,689  WARN [Send Bill Ord:9158764:EBD] RetryableOperation - Added retry code: 30258

Changes

Cause

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