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Supervisor Should Not Have Case Assign Access (Doc ID 3073989.1)

Last updated on MARCH 04, 2025

Applies to:

Oracle Financial Services Enterprise Case Management - Version 8.0.7 and later
Information in this document applies to any platform.

Goal

Supervisor can assign a new case directly to himself and can close the cases without analyst investigation
 

Solution

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In this Document
Goal
Solution


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