My Oracle Support Banner

In "Add Customer To Case" API, We Do Not Have Provision To Add Details For "Customer ID Doc" (Doc ID 3074716.1)

Last updated on MARCH 06, 2025

Applies to:

Oracle Financial Services Enterprise Case Management - Version 8.0.7 and later
Information in this document applies to any platform.

Goal

Customer want to load external events into ECM system via API. They are planning to share the details like customer's passport id, issued by and other identity details of customer. Hence need provision to pass these details as part of API and display the same under "Customer Identification Document" Tab
 

Solution

To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!


In this Document
Goal
Solution
References


My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.