My Oracle Support Banner

Allocate Payments Transition Previous Page Not Displaying Details (Doc ID 3074799.1)

Last updated on MARCH 05, 2025

Applies to:

Oracle Communications Billing and Revenue Management - Version 15.0.1.0.0 and later
Information in this document applies to any platform.

Symptoms


Issue related to allocate payments popup window, where allocate payments "transitionPrevious" page not rendering details

Steps:
-------
1.Open Existing Account -> home section click on Unallocated payments
2.In allocate payments popup click on payment details Button
3.In payments details page click on Allocate payment button
4.Now we are are again in the allocate payment popup ,but that popup is not having any data like we have at the start when we open that in step-1

Cause

To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!


In this Document
Symptoms
Cause
Solution
References


My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.