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Entities Tab To Default To The 'Customer' Sub-tab (Doc ID 3075483.1)

Last updated on MARCH 11, 2025

Applies to:

Oracle Financial Services Enterprise Case Management - Version 8.0.7 and later
Information in this document applies to any platform.

Goal

1. Login to ECM UI
2. Open a case
3. Navigate to Entities tab
4. Go to Sub tabs Account and Customer

In ECM UI, when user navigates to the 'Entities tab', It has two (2) sub-tabs ('Account' and 'Customer'). In current state, ECM_UI defaults to opening the 'Account' sub-tab.

User want the system to default to opening the 'Customer' sub-tab. If required, the user would then proceed to 'View Customer Details' or if required navigate to the 'Account sub-tab' which will still be available on the ECM_UI.
 

Solution

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In this Document
Goal
Solution
References


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