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Cannot Write Off Credit In ORMB (Doc ID 3076045.1)

Last updated on MARCH 13, 2025

Applies to:

Oracle Insurance Revenue Management and Billing Cloud Service - Version 6.1.0.0.0 to 6.1.0.0.0 [Release 6.1]
Information in this document applies to any platform.

Goal

Cannot Write Off Credit in ORMB

Not able to write off the credit balance for checks that have been cut and sent.
“Expense Filter” not showing up. Only in cases when there are two on account excess payment.


No error is thrown but certain screens are missing fields and the payments are not available.
 

Solution

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In this Document
Goal
Solution
References


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