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After Upgrading to Agile 9.3.6 RUP 29 AutoVue for Agile VueServlet Shows Error "401 Unauthorized" (Doc ID 3077899.1)

Last updated on MARCH 20, 2025

Applies to:

Oracle Autovue for Agile Product Lifecycle Management - Version 21.0.2 and later
Information in this document applies to any platform.

Symptoms

After installing Agile 9.3.6 RUP 29 and testing the VueServlet URL for AutoVue for Agile the following error is displayed in the browser.

ERROR

<html><head><title>User Unauthorized </title></head><body><h2>401 Unauthorized</h2></body></html>


STEPS
1. Launch a browser
2. Open the File Manager Configuration page
http://<file_manger:port>/Filemgr/Configuration
3. Copy the VueServlet URL into the browser



Cause

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In this Document
Symptoms
Cause
Solution
References


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