Maintain Bill Detail Reports 'HTTP Status 500 - Internal Server Error' With 999+ Bill Details
(Doc ID 3078251.1)
Last updated on MARCH 31, 2025
Applies to:
Oracle Insurance Policy Administration J2EE - Version 11.3.0.38 and laterInformation in this document applies to any platform.
Symptoms
On : 11.3.0.43 version, Activity
When attempting to reconcile more than 999 Bill Details under a single Activity,
the following error occurs.
ERROR
-----------------------
HTTP Status 500 - Internal Server Error
Error Message : com.adminserver.utl.exception.AsExceptionUtl: java.lang.RuntimeException: java.lang.RuntimeException: com.adminserver.utl.exception.AsExceptionUtl: com.adminserver.utl.exception.AsExceptionUtl: An error occurred while processing business rule: MaintainBillDetail.
java.lang.RuntimeException: com.adminserver.utl.exception.AsExceptionUtl: java.lang.RuntimeException: java.lang.RuntimeException: com.adminserver.utl.exception.AsExceptionUtl: com.adminserver.utl.exception.AsExceptionUtl: An error occurred while processing business rule: MaintainBillDetail.
at com.adminserver.pas.uip.aspects.UipExtensibilityAspect.extendUipMethod(UipExtensibilityAspect.java:65)
at com.adminserver.pas.uip.GroupCustomerActivityUip.processProcessAction(GroupCustomerActivityUip.java:669)
at com.oracle.pas.page.GroupCustomerActivityPage.processProcessAction(GroupCustomerActivityPage.java:55)
at com.oracle.pas.service.delegate.GroupCustomerActivityServiceDelegate.processProcessAction(GroupCustomerActivityServiceDelegate.java:87)
at com.oracle.pas.service.GroupCustomerActivityService.processProcessAction(GroupCustomerActivityService.java:59)
at sun.reflect.NativeMethodAccessorImpl.invoke0(Native Method)
at sun.reflect.NativeMethodAccessorImpl.invoke(NativeMethodAccessorImpl.java:62)
at sun.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java:43)
at java.lang.reflect.Method.invoke(Method.java:498)
Caused by: com.adminserver.utl.exception.AsExceptionUtl: java.lang.RuntimeException: java.lang.RuntimeException: com.adminserver.utl.exception.AsExceptionUtl: com.adminserver.utl.exception.AsExceptionUtl: An error occurred while processing business rule: MaintainBillDetail.
at com.adminserver.pas.bll.ActivityProcessHelper.processActivity_aroundBody0(ActivityProcessHelper.java:211)
at com.adminserver.pas.bll.ActivityProcessHelper$AjcClosure1.run(ActivityProcessHelper.java:1)
at org.aspectj.runtime.reflect.JoinPointImpl.proceed(JoinPointImpl.java:229)
at com.oracle.oipa.pas.bll.aspect.ActivityProcessingNotificationAspect.processActivityProcessingNotificationMethod(ActivityProcessingNotificationAspect.java:51)
at com.adminserver.pas.bll.ActivityProcessHelper.processActivity(ActivityProcessHelper.java:194)
at com.adminserver.pas.bll.ActivityBll.process_aroundBody2(ActivityBll.java:3303)
at com.adminserver.pas.bll.ActivityBll$AjcClosure3.run(ActivityBll.java:1)
at org.aspectj.runtime.reflect.JoinPointImpl.proceed(JoinPointImpl.java:229)
STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Generate Bill on a large group (more than 1000 members).
2. Add a Payment with Activity Payment Receive (payment must cover the full Bill Amount).
3. Run Apply Payment.
Cause
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In this Document
Symptoms |
Cause |
Solution |
References |