JET: Problem Using "Attach And Next" For Group Client Billing Allocations
(Doc ID 3079019.1)
Last updated on MARCH 27, 2025
Applies to:
Oracle Health Insurance Enterprise Policy Administration - Version 4.23.2.0.0 and laterInformation in this document applies to any platform.
Symptoms
When multiple billing allocations are created using "Attach and Next", the data is appearing correctly prior to save. The issue occurs when the users then saves the Group client. After saving, the billing allocations contain incorrect assignment of billing accounts. It appears that the PATCH payload is not being created properly, which is causing the billing allocation to not save correctly.
STEPS TO REPRODUCE:
1. Open a Group Client with multiple sites and multiple billing accounts
2. "Add' a billing allocation for one billing account to one Group Account
3. Click "Attach and Next"
4. Enter in another billing allocation for a different billing account and group account combination
5. Click "Attach and Next"
6. Enter in another billing allocation for a different billing account and group account combination
7. Take note of the billing allocation screen
8. Click "Save"
9. View the billing allocation screen and compare against the same screen prior to saving.
WORKAROUND: The user can successfully apply the billing allocations using "Attach" instead of using "Attach and Next"
Cause
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In this Document
Symptoms |
Cause |
Solution |
References |