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The Call Terminates Immediately, Resulting in Zero Usage and a 5031 DIAMETER_RATING_FAILED Error (Doc ID 3079484.1)

Last updated on APRIL 03, 2025

Applies to:

Oracle Communications BRM - Elastic Charging Engine - Version 12.0.0.4.0 and later
Information in this document applies to any platform.

Symptoms

The customer initiates the call but terminates it immediately, leading to zero usage and a 5031 DIAMETER_RATING_FAILED error.

Steps to Reproduce:

  1. Create a balance element in EUR.
  2. Create a charge offer with a rate of 0.0 EUR per byte.
  3. Create two customers (A and B) with an EUR balance and assign them the charge offer.
  4. Send a TERMINATE request from A to B with USU = 0.

Cause

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In this Document
Symptoms
Cause
Solution


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