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CCB-V2.9.0.1.1-Rollup instal error for patch version CCB.V2.9.0.1.0-35111913 while the installation folder contains patches version 2.9.0.1.1 (Doc ID 3080035.1)

Last updated on APRIL 03, 2025

Applies to:

Oracle Utilities Customer Care and Billing - Version 2.9.0.1.1 and later
Information in this document applies to any platform.

Goal

**Examples provided in this article do not represent real life personal/confidential information**
**Disclaimer:** This KM article may include the following abbreviations:

CCB - Customer Care and Billing

 

While installing the CC&B 2.8.0.0.0 upgrade to version 2.9.0.1.1 (patch 35256207) on the test environment, an error arises while performing the last step of the upgrade - CCB-V2.9.0.1.1-Rollup. 

 
The installer tries to install patch version CCB.V2.9.0.1.0-35111913 while the installation folder contains patches version 2.9.0.1.1:

CCB.V2.9.0.1.1-35111913
CCB.V2.9.0.1.1-35112871
CCB.V2.9.0.1.1-35113922
CCB.V2.9.0.1.1-35148706


 

Solution

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In this Document
Goal
Solution
References


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