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BRM 15 - EMGatewayBundle-18201: Error In Client Thread (Doc ID 3080288.1)

Last updated on APRIL 11, 2025

Applies to:

Oracle Communications Billing and Revenue Management - Version 15.0.0.0.0 and later
Information in this document applies to any platform.

Symptoms

After upgrading Billing and Revenue Management from 12 Patch Set (PS) 3 Interim Patch (IP) 12 to BRM 15.0, the below error is observed in the emgateway logs when a prepaid service is terminated.
The termination call is performed successfully, but the following error is present is the emgateway logs. 

ERROR
-----------------------


STEPS
----------------------
Call opcode pcm_op_cust_set_status to set prepaid status to 10103
The call is successful but the error is seen in emgateway

Cause

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In this Document
Symptoms
Cause
Solution
References


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