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DM-18540: Remove Wrong Relationships From Case-Customers (Doc ID 3080845.1)

Last updated on APRIL 13, 2025

Applies to:

Oracle Financial Services Enterprise Case Management - Version 8.0.7 and later
Information in this document applies to any platform.

Goal

In a lot of cases we are able to idenitify wrong relationships in customer tab of Cases.

eg in Case XXXXX we could see the customer XXXXXXX in the list but no relevant values in cust_acct table or cust cust
 

Solution

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In this Document
Goal
Solution
References


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