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ILA-10: There was an Unexpected Error: null When Running Importuser Webservice (Doc ID 315197.1)

Last updated on MAY 22, 2021

Applies to:

Oracle iLearning - Version 4.3 and later
Information in this document applies to any platform.

Symptoms

When trying to import a user via the ImportUser webservice, the process fails with:

<?xml version="1.0" encoding="UTF-8" ?>
- <SOAP-ENV:Envelope xmlns:SOAP-ENV="http://schemas.xmlsoap.org/soap/envelope/"
xmlns:xsi="http://www.w3.org/2001/XMLSchema-instance" xmlns:xsd="http://www.w3.org/2001/XMLSchema">
- <SOAP-ENV:Body>
- <ns1:importUserResponse xmlns:ns1="http://oracle.ila.webservices.model/IIlaWebServices.wsdl"
SOAP-ENV:encodingStyle="http://schemas.xmlsoap.org/soap/encoding/">
<return xsi:type="xsd:string"><?xml version="1.0" encoding="UTF-8"?> <log ILA_LOG_ID="107141">
<Summary> <start_time>2005-06-27 14:32:36.0 </start_time> <end_time>2005-06-27 14:32:38.0
</end_time> <total_records>1 </total_records> <total_committed>0 </total_committed>
<total_warnings>0 </total_warnings> <total_errors>1 </total_errors> </Summary> </log></return>
</ns1:importUserResponse>
</SOAP-ENV:Body>
</SOAP-ENV:Envelope>


Log file shows:

<log ILA_LOG_ID="107141">
<Transaction>
<Record type="USER">
<Error code="ILA-10">There was an Unexpected Error: null
</Error>
</Record>
<Information code="ILA-150">The record was rolled back.
</Information>
</Transaction>
<Summary>
<start_time>2005-06-27 14:32:20.0
</start_time>
<end_time>2005-06-27 14:32:20.0
</end_time>
<total_records>1
</total_records>
<total_committed>0
</total_committed>
<total_warnings>0
</total_warnings>
<total_errors>1
</total_errors>
</Summary>
</log>

Changes

 

Cause

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In this Document
Symptoms
Changes
Cause
Solution


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