URL has incorrect server name/domain when Calling Report Queue Manager from Oracle Clinical

URL has incorrect server name/domain when Calling Report Queue Manager from Oracle Clinical (Doc ID 342847.1)

Last updated on JULY 07, 2010

Applies to:

Oracle Clinical - Version: 4.0.3 to 4.5 - Release: 4 to 4.5
Information in this document applies to any platform.
***Checked for relevance on 07-JUL-2010***

Symptoms

When calling reports queue manager from Oracle Clinical, Internet Explorer opens up with a URL that has the wrong server name, and the following error message is displayed:

"Page not found"

Reports run fine with that report server and URL shown for those reports are correct also.
The problem only when Report Queue Manager is called.

Navigation to reproduce the issue:

Oracle Clinical
Admin
PSUB/Report Jobs
Report Queue Manager
Select report server

An Internet Explorer window is opened with wrong server name in the URL

Cause

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Applies to:

Symptoms

Cause

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