Error Unlocking Worksheets in Oracle Retail Markdown Optimization "Unable to connect to ..." (Doc ID 343541.1)

Last updated on AUGUST 21, 2015

Applies to:

Oracle Retail Markdown Optimization - Version 4.0 and later
Information in this document applies to any platform.
*** Checked for Relevance 21-JUNE-2012 ***

Symptoms

Weekly load fails with the following error message:

 

Running step "price/p4pgui.unlock.worksheets.sh" (<Step>/<Number of Steps>):
"Step started at <time>
Unlocking worksheets...
Unable to connect to: http://<Server>/p4pgui/CommandLineServlet?action=unlock_worksheets. A remote host refused an attempted connect operation.
Error unlocking worksheets. Unable to connect to: http://<Server>/p4pgui/CommandLineServlet?action=unlock_worksheets
Unable to connect to: http://<Server>/p4pgui/CommandLineServlet?action=unlock_worksheets
FATAL: Failed to unlock worksheets."

Cause

Sign In with your My Oracle Support account

Don't have a My Oracle Support account? Click to get started

My Oracle Support provides customers with access to over a
Million Knowledge Articles and hundreds of Community platforms