Saving Document in RDC PDF Mode: Duplicate Received CRF section found

(Doc ID 343557.1)

Last updated on APRIL 07, 2011

Applies to:

Oracle Clinical Remote Data Capture Option - Version: 4.5 and later   [Release: 4.5 and later ]
Information in this document applies to any platform.
***Checked for relevance on 07-Apr-2011***

Symptoms

When entering an unplanned event and saving the document in RDC PDF mode the following error is returned:

ERROR
Failed to save DCI Form data!
An error occurred saving the DCI Form data to the Oracle Clinical application server.
More than likely this was caused by a telecommunications failure.

The actual error problem was:
Duplicate Received CRF section found in CRF number: R164501...Please note the number and contact
your Help Desk.



Cause

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