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Installer Fails Trying To Upgrade Oc Forms Server to 4.5.1 (Doc ID 344335.1)

Last updated on FEBRUARY 28, 2018

Applies to:

Oracle Clinical - Version: 4.5.1
Microsoft Windows Server 2003

Symptoms

Performing step 6.4.2 of the 4.5.1 install guide to upgrade the OC 4.5.1 Forms Server.
Click on setup.exe and error occurs:

"OUI cannot determine the platform of this system. This
may occur if OUI is running on a system that is not
supported or there is a bug in OUI. Please confirm that
the system is a supported configuration; if it is supported,
please contact Oracle Support."

Cause

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