Cannot Access EPF Administrator or Profitability Manager - Unexpected Error

(Doc ID 357177.1)

Last updated on APRIL 12, 2009

Applies to:

Oracle Profitability Manager - Version: 11.5.9 to 11.5.10.2
Oracle Enterprise Performance Foundation - Version: 11.5.9 to 11.5.10.2
This problem can occur on any platform.

Symptoms

You cannot launch Enterprise Performance Foundation Administrator or Profitability Manager from the Oracle E-Business Suite Home page.  After clicking on "Enterprise Performance Foundation Administrator" or "Profitability Manager" and then clicking on any of their links, the following error appears:

You have encountered an unexpected error. Please contact the System Administrator for assistance.

Cause

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