EPF Refresh Engine Request Hangs (Doc ID 359894.1)

Last updated on NOVEMBER 27, 2008

Applies to:

Oracle Enterprise Performance Foundation - Version: 11.5.10
This problem can occur on any platform.
Refresh Engine
FEM

Symptoms

The Enterprise Performance Foundation (FEM) Refresh Engine is hanging. The main "Refresh Engine" process has a phase of "Running" while the sub-process "Refresh Seeded Data Loader" has a phase of "Pending". The "Pending" status never changes to "Running".

Navigation to launch Refresh Engine:Program:

Navigation to view Refresh Engine status:

The FEM: FEM_TOP System Profile value is defined correctly.
There are no error messages in the "View Log".

Cause

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