Approved/Disputed Credit Memo Statuses Not Updated Correctly (Doc ID 364170.1)

Last updated on AUGUST 17, 2016

Applies to:

Oracle Retail Invoice Matching - Version 14.1 and later
Information in this document applies to any platform.
DisputedCreditMemoResolutionRollupService batch program.
Checked for relevance May-2013

Goal

Approved/Disputed Credit Memos are not getting their statuses updated correctly. Why, after resolving different credit memo cost discrepancies via the Cost Review List functionality, is the status of the credit memo document not updating to 'Approved'?

Solution

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