Fatal Error Received When Creating Promotions: "RetekUnknownSystemException: Could Not Find Any of the Requested Items"
Last updated on AUGUST 17, 2016
Applies to:Oracle Retail Price Management - Version 11.0.5 and later
Information in this document applies to any platform.
When attempting to create a promotion in Retail Price Management (RPM), we receive a Fatal Exception message which shows:
com.retek.platform.exception.RetekUnknownSystemException: Could not find any of the requested items. Item: com.retek.rpm.domain.admin.bo.SystemDefaults exception id: 1146577381955
Steps to Reproduce:
1. Sign on to RPM
2. From task pad => Promotions => Create Promotions
3. Receive Fatal Error
This error also occurs when attempting to navigate from task pad => Promotion Threshold => Create Threshold.
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