Opening a PDF document in Test Mode: User Exit FETCHRDCIEXIT failed in function GETRDCM (Doc ID 375225.1)

Last updated on AUGUST 21, 2006

Applies to:

Oracle Clinical Remote Data Capture Option - Version: 4.5.0
This problem can occur on any platform.

Symptoms

In RDC 4.5,

When trying to open a CRF in PDF mode from the surround screen the following errors are returned:

"User Exit FETCHRDCIEXIT failed in function GETRDCMRelated - error message follows"

"0. FetchRdci: Failure returned by database package
1.FetchRdci: from FetchRdci
2. pkgDBTxnControl.RollBack
3. FetchRdci: from FetchRdci
4. GetRDCMRelated: ORA-01403: no data found"

"ORA-1403: No data found."

Problem is happening for some CRFs (not all of them). Once the error is hit, all actions
(including ones that just worked) generate the same java errors until the user logs out and logs back in again.



Cause

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