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Opening a PDF document in Test Mode: User Exit FETCHRDCIEXIT failed in function GETRDCM (Doc ID 375225.1)

Last updated on DECEMBER 25, 2019

Applies to:

Oracle Clinical Remote Data Capture Option - Version and later
Information in this document applies to any platform.


In RDC 4.5,

When trying to open a CRF in PDF mode from the surround screen the following errors are returned:

"User Exit FETCHRDCIEXIT failed in function GETRDCMRelated - error message follows"

"0. FetchRdci: Failure returned by database package
1.FetchRdci: from FetchRdci
2. pkgDBTxnControl.RollBack
3. FetchRdci: from FetchRdci
4. GetRDCMRelated: ORA-01403: no data found"

"ORA-1403: No data found."

Problem is happening for some CRFs (not all of them). Once the error is hit, all actions
(including ones that just worked) generate the same java errors until the user logs out and logs back in again.




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