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Organization Security: "You Have Encountered An Unexpected Error. Please Contact The System Administrator For Assistance." (Doc ID 375467.1)

Last updated on AUGUST 30, 2022

Applies to:

Oracle Advanced Supply Chain Planning - Version 11.5.10 to 12.2.8 [Release 11.5 to 12.2]
Information in this document applies to any platform.
Organization Security

Symptoms

When attempting to access the Organization Security "form" following error occurs.

ERROR

"You have encountered an unexpected error. Please contact the System Administrator for assistance. "

If the form is left untouched, the following error appears after some time:

"APP-FND-01564: ORACLE error 1000 in fdsrsp ... "


The issue can be reproduced at will with the following steps:

1. Advanced Planning Administrator>Admin>Organization Security
2. Launches web based form and encounter the error:


The issue has the following business impact:
Due to this issue, users cannot set Organization Security.  And, therefore, the users cannot access ASCP



Changes

This is a new instance

Cause

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In this Document
Symptoms
Changes
Cause
Solution

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