Failed to Save CRF Error 300500 First pass entry cannot be performed on an accessible RDCM
(Doc ID 375713.1)
Last updated on JANUARY 30, 2022
Applies to:Oracle Clinical Remote Data Capture Option - Version 4.5.1 and later
Information in this document applies to any platform.
In OC 4.5.1,
Open a document in RDC PDF mode after submit BV for the same study of the document , and then save
the document after BV is completed. The following error is returned:
" Failed to save eCRF Form data!
An error occurred saving the case report form data to the Oracle Clinical application server.
More than likely this was caused by a telecommunications failure.
The actual error problem was:
CheckRdcm_Initialization - 300500: First pass entry cannot be performed on an accessible RDCM.. "
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