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Failed to Save CRF Error 300500 First pass entry cannot be performed on an accessible RDCM (Doc ID 375713.1)

Last updated on FEBRUARY 18, 2019

Applies to:

Oracle Clinical Remote Data Capture Option - Version 4.5.1 and later
Information in this document applies to any platform.
***Checked for relevance on 20-Aug-2010***


Symptoms

In OC 4.5.1,

Open a document in RDC PDF mode after submit BV for the same study of the document , and then save
the document after BV is completed. The following error is returned:

" Failed to save eCRF Form data!
An error occurred saving the case report form data to the Oracle Clinical application server.
More than likely this was caused by a telecommunications failure. 

The actual error problem was:
CheckRdcm_Initialization - 300500: First pass entry cannot be performed on an accessible RDCM.. "



Cause

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In this Document
Symptoms
Cause
Solution
References

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