My Oracle Support Banner

Failed to Save CRF Error 300500 First pass entry cannot be performed on an accessible RDCM (Doc ID 375713.1)

Last updated on JANUARY 30, 2022

Applies to:

Oracle Clinical Remote Data Capture Option - Version 4.5.1 and later
Information in this document applies to any platform.


In OC 4.5.1,

Open a document in RDC PDF mode after submit BV for the same study of the document , and then save
the document after BV is completed. The following error is returned:

" Failed to save eCRF Form data!
An error occurred saving the case report form data to the Oracle Clinical application server.
More than likely this was caused by a telecommunications failure. 

The actual error problem was:
CheckRdcm_Initialization - 300500: First pass entry cannot be performed on an accessible RDCM.. "


To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!

In this Document

My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.