My Oracle Support Banner

RDC PDF Mode returns Failed To Fetch Data - Error Code 4 (Doc ID 376536.1)

Last updated on DECEMBER 03, 2019

Applies to:

Oracle Clinical Remote Data Capture Option - Version 4.5.1 and later
Information in this document applies to any platform.

Symptoms

In some client when opening a document in PDF  mode the following error message is returned:

Failed to fetch CRF data!
Unable to fetch CRF data using URL:
http://server/opardc/DCIDataServlet?sid=......$docnum=<DOC_NUMBER>&tts=.....
Error code: 4
Error Message:

Cause

To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!


In this Document
Symptoms
Cause
Solution


My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.