Unable to login to RDC after Applying Forms 6i Patch 16 (Doc ID 388403.1)

Last updated on DECEMBER 14, 2011

Applies to:

Oracle Clinical Remote Data Capture Option - Version: 4.5.2 to 4.5.2 - Release: 4.5 to 4.5
Information in this document applies to any platform.
"Checked for relevance on 22-Sep-2008"

***Checked for relevance on 17-May-2010***
***Checked for relevance on 14-Dec-2011***

Symptoms

In OC/RDDC 4.5.0 after apply forms 6i patch 16,

Some external sites cannot login to RDC/OC.

When the forms applet is loaded and error frm-92101 is generated.

The error is presented by oracle forms applet before the login fields are displayed.

The problem started after applying patches <> for iAS and Developer 6i Patch set 16 3596539, which are part of the OCTOBER 2005 CPU patch.

- Not all external sites are experiencing the problem.

- The exact error customer gets when connecting is:


FRM-92101: A failure has occurred on the Server. You will need to reestablish your session.

Details:
Java Exception:
oracle.forms.net.ConnectionException: Forms session <522> aborted: unable to communicate
with runtime process.
at java.lang.Throwable.<init>(Compiled Code)
at java.lang.Exception.<init>(Compiled Code)
at java.lang.IOException.<init>(IOException:Java:45)
at oracle.forms.net.ConnectionException.<init>(Unknown Source)
at oracle.forms.net.ConnectionException.createConnectionException(Compile Code)
at oracle.forms.net.HTTPNStream.getResponse(Compiled Code)
at oracle.forms.net.HTTPNStream.doFlush(Compiled Code)
at oracle.forms.net.HTTPNStream.doflush(Compiled Code)
at java.io.DataOutputStream.flush(DataOutputStream:java:92)
at oracle.forms.net.StreamMessageWriter.run(Compiled Code)

Cause

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