Submitting a Report from OC, Returns Error 321300 Submit Failed (Doc ID 390130.1)

Last updated on SEPTEMBER 23, 2008

Applies to:

Oracle Clinical - Version: 4.5.0.59
This problem can occur on any platform.

"Checked for relevance on 23-Sep-2008"

Symptoms

-- Problem Statement:
In OC 4.5.0:

When trying to submit a report from OC the following error is displayed:

"321300: Submit failed"

---
Additional symptoms:


- The reports server service is started with no problems

- It is possible to contact the reports server from the reports queue manager that belongs to 9iDS, but not from the reports server that belongs to 806

-Execution of command osfind on the middle tier server lists the reports server name.

- Files tnsnames.ora and sqlnet.ora under 9iDS home is equal to files under 806 home. The files contain the appropriate definition to contact the reports server service.

Cause

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