Last updated on MARCH 20, 2016
Applies to:Adverse Event Reporting System - Version 4.5.1 and later
Information in this document applies to any platform.
***Checked for relevance on 16-FEB-2010***
***Checked for relevance on 24-Jul-2014***
***Checked for relevance on 24-JUL-2014***
Running into the following error when running the the Case Metrics Report from AERS:
Steps to Reproduce:
- Logon to AERS 4.5
- Click on Run/Monitor Reports button
- Expand Report -> Management Metrics
- Run Case Metrics Report
- Parameters used:
- Case List Name? => ACTIVE
- Main Group Column Name? => CASE_PRIORITY
- SubGroup Column Name? => CASE_STS
- Click Run Now
- Double-click on job run and check on job status
- Get pop up stating that the Report is not ready/available. Do you want to view the log?
- Click on View Log button
- Note the error as stated above.
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