How To Force Register/Till Closure After Register Data Corruption/Hardware Issue in ORPOS/ORBO
(Doc ID 396091.1)
Last updated on MAY 21, 2019
Applies to:Oracle Retail Point-of-Service - Version 12.0 and later
Oracle Retail Back Office - Version 12.0 and later
Information in this document applies to any platform.
This document is designed to provide the reader with the necessary instructions for the following:
- Correct the data of the Workstation, Till, and Workstation Drawer to synchronize the statuses for closure of the Store's business day.
- Provide data necessary for Oracle Support to determine the nature of corrupt data within the Retail Back Office and Retail Point of Service applications.
This process applies to:
Operating System + Version: Any Platform
Application + Version: Oracle Retail Point of Service/Oracle Retail Back Office Version 12.0 or later
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