After open RDC : Error Creating Servlet Session. Exiting RDC (Doc ID 399377.1)

Last updated on AUGUST 04, 2010

Applies to:

Oracle Clinical Remote Data Capture Option - Version: 4.5.2 and later   [Release: 4.5 and later ]
Information in this document applies to any platform.
.
***Checked for relevance on 04-AUG-2010***

Symptoms

In RDC 4.5.2,

  • When trying to logging into RDC the following error is displayed in the RDC surround screen:


Error creating servlet session. Exiting RDC.


I addition you have confirmed the following:

  • The client pc is able to ping the middle tier server
  • The client pc is able to get a response for the following URL:
  • http://servername:7891 
  • Where server name is the name of your middle tier server.


Changes

Upgrade to RDC 4.5.2

Cause

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