Setting A Service Status From 'Inactive' To 'Active' Leaves The Product Status Active (Doc ID 407587.1)

Last updated on SEPTEMBER 26, 2016

Applies to:

Oracle Communications Billing and Revenue Management - Version: 6.1.0.1.1 and later   [Release: 6.1.0 and later ]
HP 9000 HP-UX 11.0 (32 bit)
HP-UX PA-RISC (32-bit)
Oracle Solaris on SPARC (32-bit)

Symptoms

Changing the service status for an account from inactive to active does not automatically activate the product.

The product remains inactive, no matter how many times one activates and inactivates.

Cause

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