Pricing Tool Fails To Commit Plans, Deals And Products With Error "Beid Cache Does Not Exist" (Doc ID 407609.1)

Last updated on SEPTEMBER 24, 2016

Applies to:

Oracle Communications Billing and Revenue Management - Version 6.2.0.0.1 and later
Oracle Solaris on SPARC (32-bit)
Solaris Operating System (SPARC)
Checked for relevance on 22-Oct-2008
Checked for relevance on 22-Jan-2012
Checked for relevance on 06-Jun-2016


Symptoms

When trying to commit any type of product, deal or plan in the Pricing Tool, the commit is unsuccessful and receives errors in the cm.pinlog file.

 

E Thu Oct 10 10:27:22 2002 dmpre1 cm_svil2:29862 fm_price_init.c:895
  Beid cache does not exist
  <location=PIN_ERRLOC_FM:5 class=PIN_ERRCLASS_SYSTEM_DETERMINATE:1 errno=PIN_ERR_NOT_FOUND:3>
  <field num=0:0,0 recid=0 reserved=3 reserved2=0 time(sec:usec)=0:0>
  <facility=0 msg_id=0 version=0>
E Thu Oct 10 10:27:22 2002 dmpre1 cm_svil2:29862 fm_price_set_price_list.c:176
  op_price_set_price_list error
  <location=PIN_ERRLOC_FM:5 class=PIN_ERRCLASS_SYSTEM_DETERMINATE:1 errno=PIN_ERR_NOT_FOUND:3>
  <field num=0:0,0 recid=0 reserved=3 reserved2=0 time(sec:usec)=0:0>
  <facility=0 msg_id=0 version=0>

Cause

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