Products Remain Inactive After Service Was Reactivated

(Doc ID 407750.1)

Last updated on JUNE 05, 2018

Applies to:

Oracle Communications Billing and Revenue Management - Version 6.2.0.2.1 and later
Oracle Solaris on SPARC (32-bit)

Symptoms

Upgraded the 6.0.3 environment to 6.2 and then changed the service status for this account back to active. The service became active, but the products under the service remained inactive.

Changes

 

Cause

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