Products Remain Inactive After Service Was Reactivated

(Doc ID 407750.1)

Last updated on JUNE 05, 2018

Applies to:

Oracle Communications Billing and Revenue Management - Version and later
Oracle Solaris on SPARC (32-bit)


Upgraded the 6.0.3 environment to 6.2 and then changed the service status for this account back to active. The service became active, but the products under the service remained inactive.




Sign In with your My Oracle Support account

Don't have a My Oracle Support account? Click to get started

My Oracle Support provides customers with access to over a
Million Knowledge Articles and hundreds of Community platforms