Unable To Generate A Custom Invoice (Doc ID 407965.1)

Last updated on JULY 24, 2017

Applies to:

Oracle Communications Billing and Revenue Management - Version 6.2.0.0.1 and later
HP 9000 HP-UX 11.0 (32 bit)
Oracle Solaris on SPARC (32-bit)
***Checked for relevance on 26-Mar-2010***
***Checked for relevance on 04-Oct-2011***
Checked for relevance on 05-Jul-2013.

Symptoms

On Oracle Communications Billing and Revenue Management(BRM), 6.2.0.0.1 version, unable to generate a Custom Invoice.

Steps to reproduce:

1) Extended the /invoice object to /invoice/extension_name.
2) Added custom fields to the above object.
3) Made the custom classes and fields available to Infranet.
4) Added the custom substruct to the output flist of fm_inv_pol_prep_invoice in the PIN_FLD_INHERITED_INFO substruct.

Expected Result: Make_invoice opcode recognizes the fields passed in fm_inv_pol_prep_invoice and generates the custom invoice.

Actual Result: Errors in both cm and dm_oracle pinlog.

cm pinlog :

 
This means that the custom field 20005 of type 10 (SUBSTRUCT) is giving error 3 ( NOT_FOUND)

Cause

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