Slow starting performance of Customer Center (Doc ID 408064.1)

Last updated on SEPTEMBER 26, 2016

Applies to:

Oracle Communications Billing and Revenue Management - Version: 6.5.0.0.0 and later   [Release: 6.5.0 and later ]
Oracle Solaris on SPARC (32-bit)

Symptoms

In a Billing and Revenue Management 6.5 SP1 instance with over 3 million accounts the Customer Center was taking about 5 minutes to establish the initial connection to the CM.



Cause

Sign In with your My Oracle Support account

Don't have a My Oracle Support account? Click to get started

My Oracle Support provides customers with access to over a
Million Knowledge Articles and hundreds of Community platforms