Error While Adding Customized Reason Code Using "load_localized_strings" (Doc ID 408078.1)

Last updated on SEPTEMBER 26, 2016

Applies to:

Oracle Communications Billing and Revenue Management - Version 7.3.1.0.0 and later
Oracle Solaris on SPARC (32-bit)
HP-UX PA-RISC (32-bit)
HP 9000 HP-UX 11.0 (32 bit)
***Checked for relevance on 21-Jul-2010***
***Checked for relevance on 17-JUL-2013***
*** Checked for relevance on 02-27-2015 ***

Symptoms

Problem : Unable to add new customized reason code.

Steps to reproduce

As per the BRM Documentation, in order to use the customized reason codes during account adjustment, used following steps:

1. modified the $PIN_HOME/sys/msgs/reasoncodes/reasons.en_US file, to set the customized strings which corresponded to the OS version (credit card reason codes).

2. used the load_localized_strings script to load the customized strings in database.

3. The script fails with following error:

E Sat Sep 20 05:52:11 2003 ypxs41 load_localized_strings:4687 load_localized_strings.c:4531
Error: locale_stmt() Could not set the locale provided.
Source file: en_US
This platform: en_US
location=Unknown pin location:0 class=UNKNOWN:0 errno=PIN_ERR_NONE:0
field num=0:0,0 recid=0 reserved=0 reserved2=0 time(sec:usec)=0:0
facility=0 msg_id=0 version=0

E Sat Sep 20 05:52:11 2003 ypxs41 load_localized_strings:4687 load_localized_strings.c:4522
Error: Parsing of the input file failed.

 

Cause

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