My Oracle Support Banner

Customer Center Hierarchy Display Restricted to 500 (Doc ID 408176.1)

Last updated on DECEMBER 03, 2019

Applies to:

Oracle Communications Billing and Revenue Management - Version and later
Microsoft Windows (32-bit)
Oracle Solaris on SPARC (32-bit)


In Hierarchy Tab of Customer Center, click on Actions and select "Show child accounts". The subsequent error message reads "The account has 537 children which exceeds the maximum number specified to display".   

Even with preferences changed to display 1000 children and restarted Customer Center, it still showing the same error.




To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!

In this Document

My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.