Customer Center hierarchy display limit is restricted to 500
Last updated on SEPTEMBER 26, 2016
Applies to:Oracle Communications Billing and Revenue Management - Version 220.127.116.11.1 and later
HP 9000 HP-UX 11.0 (32 bit)
Microsoft Windows (32-bit)
Oracle Solaris on SPARC (32-bit)
Checked for relevance on 2-Apr-2015
In Hierarchy Tab in Customer Center, click on Actions and select "Show child accounts". The subsequent error message reads
"The account has 537 children which exceeds the maximum number specified to display".
Changed preferences to display 1000 children and restarted Customer Center but still got the same error.
Sign In with your My Oracle Support account
Don't have a My Oracle Support account? Click to get started
My Oracle Support provides customers with access to over a
Million Knowledge Articles and hundreds of Community platforms