Questions about pin_collect (Doc ID 408314.1)

Last updated on JULY 28, 2017

Applies to:

Oracle Communications Billing and Revenue Management - Version 6.2.0.2.1 and later
HP 9000 HP-UX 11.0 (32 bit)
Microsoft Windows (32-bit)
Oracle Solaris on SPARC (32-bit)
*** Checked for relevance on 03-17-2015 ***

Symptoms

Q1) When I run pin_collect -summary Soft declines are not listed.  How to list the failures from Paymentech ?

Q2) Will pin_collect -rebill collect all Failed collection in the system ?

Q3) What will happen when the Credit card number or other Paymentech parameter is changed before we run pin_bill_week. Will pin_collect take the new values or will it resubmit the old batch?

Q4) What will happen if the customer paid by cash for that month only, Will pin_collect try to resubmit batch to Paymentech on pin_bill_week. How to avoid this?

Changes

 

Cause

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