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Cannot Get the Plan Name after Deal Purchase (Doc ID 408347.1)

Last updated on MAY 16, 2018

Applies to:

Oracle Communications Billing and Revenue Management - Version and later
HP 9000 HP-UX 11.0 (32 bit)
Oracle Solaris on SPARC (32-bit)
Microsoft Windows (32-bit)


Consider a scenario as below :

An Account has an existing plan/deal/product .

First, canceled the existing deal and then purchased a new deal. The plan object is now not associated with the new product, hence, user cannot get the plan name from the product information. What is the explanation for this?


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