Cannot Get the Plan Name after Deal Purchase

(Doc ID 408347.1)

Last updated on MAY 16, 2018

Applies to:

Oracle Communications Billing and Revenue Management - Version 7.0.0.0.0 and later
HP 9000 HP-UX 11.0 (32 bit)
IBM 370 AIX
Oracle Solaris on SPARC (32-bit)
Microsoft Windows (32-bit)

Goal

Consider a scenario as below :

An Account has an existing plan/deal/product .

First, canceled the existing deal and then purchased a new deal. The plan object is now not associated with the new product, hence, user cannot get the plan name from the product information. What is the explanation for this?

Solution

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