Proration Is Not Applying Properly In Case Of Long Cycle Billing
(Doc ID 408582.1)
Last updated on JANUARY 22, 2024
Applies to:
Oracle Communications Billing and Revenue Management - Version 6.5.0.1.1 to 7.5.0.0.0 [Release 6.5.0 to 7.5.0]Information in this document applies to any platform.
Symptoms
Create an account on November 1st with a cycle forward product with monthly charge $4000. On November 15th, this product expires and another product with monthly charge $3000 take effect. On November 15th, change the billing date to 10th. Since November cycle becomes a long cycle, the expectation is the following result:
For the first portion proration, figure will be like this :
Dates Nov.1st - Nov.15th
Event Charge 4000
Scale 0.466667
Proration 1866.667$
Total Days 14 Days /30
For the second portion proration, figure will be like this :
Dates Nov.15th - Dec.10th
Event Charge 3000
Scale 0.833333
Proration 2500.00$
Total Days (16+9) Days /30
However the present system behavior for the first portion proration is like this :
Dates Nov.1st - Nov.15th
Event Charge 4000
Scale 0.456989
Proration 1827.96$
Pro-ration for the second portion is applying correctly.
Changes
Cause
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In this Document
Symptoms |
Changes |
Cause |
Solution |