The PIN_SUB_BALANCE_CLEANUP Utility Fails To Run (Doc ID 408587.1)

Last updated on SEPTEMBER 26, 2016

Applies to:

Oracle Communications Billing and Revenue Management - Version 7.0.0.0.1 to 7.0.0.0.1 [Release 7.0.0]
HP 9000 HP-UX 11.0 (32 bit)
HP-UX PA-RISC (32-bit)
Checked for relevance on 10-Nov-2008
Checked for relevance on 07-Mar-2011
**Checked for relevance on 21-Jan-2013***

Symptoms

When running "pin_sub_balance_cleanup" utility, it throws errors 
in "pin_mta.pinlog" as below:
E Sun Apr 2 13:04:02 2006 pin pin_sub_balance_cleanup:27062 pin_sub_balance_cleanup.cpp:1941:pin:pin_sub_balance_cleanup:27062:1:0:1105680643:0 ERROR: cannot open database 'pindb'; user 'pin'; password 'pin'; accesslib 'libor95212d.sl' E Sun Apr 2 13:04:02 2006 pin pin_sub_balance_cleanup:27062 pin_sub_balance_cleanup.cpp:1961:pin:pin_sub_balance_cleanup:27062:1:0 [SERVERERROR] ORA-12154: TNS:could not resolve service name E Sun Apr 2 13:04:02 2006 pin pin_sub_balance_cleanup:27062 pin_sub_balance_cleanup.cpp:2011:pin:pin_sub_balance_cleanup:27062:1:0:1105680643:0 Failed to open database

Cause

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